Eb999 Terms & Conditions — What You Need to Know Before You Play

Eb999 (hereinafter referred to as the "Platform", "we", or "us") is an internationally licensed online betting and gaming service provider. These Terms and Conditions ("Terms") apply to the use of the eb999 website, mobile app, and any associated services.

These Terms & Conditions constitute a legally binding agreement. If you disagree with any part of these terms, please stop using eb999. By registering or using our services, you confirm that:

• You must be at least 18 years old.
• You are legally permitted to participate in online gaming under the laws of your jurisdiction.
• You are using this service voluntarily and entirely of your own free will.
• You have read and understood all provisions of these Terms and Conditions.

Eb999 reserves the right to update these Terms & Conditions at any time. Continued use of our services after any changes will be considered acceptance of the updated terms.

To create an account on eb999, you must provide accurate and complete information. Each individual is permitted to hold only one account. If multiple accounts are detected, all of them will be suspended and any funds held may be forfeited.

What you need to register:

• Full legal name (as per national ID)
• An active mobile number or email address
• Date of Birth (for 18+ verification)
• Active payment method details

Eb999 may request additional identity verification documents at any time as part of the KYC (Know Your Customer) process. Withdrawals may be held until verification is complete.

All financial transactions on eb999 are conducted in Bangladeshi Taka (BDT). We support the following payment methods:

Certain conditions apply to withdrawals. Deposited funds must be wagered at least once before a withdrawal can be requested. Any bonus funds must meet the applicable wagering requirements before withdrawal.

Eb999 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which are outlined in the offer details. General bonus terms are listed below:

• Wagering Requirement: Most bonuses require a wagering of 10x–30x the bonus amount before any withdrawal can be made.
• Validity: Bonuses must generally be used within 7–30 days of issuance, or they will be automatically forfeited.
• Game Restrictions: Some bonuses are restricted to specific games. Please check the offer details before claiming.
• Maximum Bet Limit: While a bonus is active, the maximum bet per wager is ৳500.
• Multiple bonuses at the same time: Only one bonus can be active at a time.

Before placing any bets on eb999, please familiarise yourself with the following general betting rules:

• Once confirmed, bets cannot be changed or cancelled unless the event itself is cancelled.
• If an event is cancelled, the original stake will be refunded.
• If incorrect odds are displayed due to a technical error, eb999 reserves the right to void the affected bet.
• In live betting, odds change in real time; the odds at the moment of submission are final.
• Maximum payout limits vary by event and market.

Specific rules for cricket, football, and other sports are available in the relevant sections of the eb999 website. In the event of any dispute, eb999's decision shall be final.

The following activities are strictly prohibited on eb999 and may result in account termination and legal action if detected:

• Creating or operating multiple accounts
• Exploiting or manipulating the bonus system
• Money laundering or illegal fund transfers
• Hacking, phishing, or any other fraudulent activity
• Selling, transferring, or renting your account
• Match fixing or betting using insider information
• Attempting to manipulate eb999's software or systems

Eb999 takes the protection of your personal data very seriously. For details on how we collect, use, and safeguard your information, please refer to our Privacy Policy we follow.

Your information is used to:

• To verify your account and confirm your identity
• To process financial transactions
• To provide customer support
• To send you relevant promotional offers (you may opt out at any time)
• To fulfill legal obligations

We never sell your personal data to third parties. However, we may be legally required to share information upon request from regulatory authorities.

Eb999 believes gaming should be a source of entertainment, not income. We are fully committed to promoting responsible gaming at all times.

Our responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: You will receive an automatic alert if your losses exceed a set limit.
• Session Time Limit: Set a daily limit on how long you play.
• Cooling-Off: Temporarily suspend your account for a set period.
• Self-Exclusion: Close your account completely for 6 months or more.

For more details, visit our Responsible Gaming View the page.

You may close your account at any time by contacting us. Please complete all pending withdrawals before closing your account.

Eb999 reserves the right to suspend or close any account under the following circumstances:

• Breach of any provision of these Terms
• If fraudulent or deceptive activity is detected
• Failure to complete KYC verification or providing false information
• Prolonged inactivity (12 months or more)
• For legal or regulatory reasons

After account closure, any verified balance (excluding bonuses) will be refunded, provided there is no involvement in prohibited activities.

If you have a dispute regarding any betting outcome or transaction, please contact our customer support team first. Resolutions are typically provided within 48 hours.

Complaint Process:

1. Contact support via email or Live Chat for further assistance.
2. Attach screenshots or supporting evidence where applicable.
3. The eb999 team will investigate and respond within 48–72 hours.
4. If your issue is not resolved through customer support, you may escalate it to our licensing authority.

The English version of these Terms shall be considered final in the event of any dispute. eb999's technical records will serve as primary evidence in any dispute.

Eb999 may update these Terms and Conditions at any time. For significant changes, we will:

• We will send notifications to your registered email or mobile number.
• We will clearly state the date of changes on the website.
• We will provide 7 days' advance notice before any significant changes take effect.

Continued use of the service after any changes will be deemed acceptance of the updated terms. We recommend reviewing this page regularly.

If you have any questions or feedback regarding these Terms & Conditions, please get in touch with us: