Eb999 Privacy Policy — Our Commitment to Protecting Your Data

This Privacy Policy applies to the website, mobile application, and all related services operated by eb999 International Ltd. ("eb999", "we", "us"). By registering, logging in, or using any service on the eb999 platform, you are deemed to have consented to this Privacy Policy.

Eb999 believes privacy is a fundamental right. We only collect what's necessary to deliver our services and improve your experience. Our core principle is that you should have far more control over your data than we do.

This policy was written in Bengali with Bangladeshi users in mind. In the event of a legal dispute, the English version shall be considered final.

Eb999 collects different types of information based on your relationship with us. A detailed breakdown by category is provided below:

We never collect or store your password in plain text — passwords are always stored as encrypted hashes. For financial data, full card numbers and bank account numbers are never stored on our servers.

Eb999 uses collected data solely for the purposes listed below. We never use it for anything beyond these:

• Account Management: For registration, login, password reset, and to keep your account secure.
• Identity Verification (KYC): To verify age, prevent fraud, and comply with anti-money laundering regulations.
• Financial Transaction Processing: For processing deposits, withdrawals, and bonuses.
• Customer Support: To resolve your issues and handle complaints.
• Platform Development: To analyze user experience and improve service quality.
• Fraud Detection: To detect unusual activity and maintain platform security.
• Legal Obligations: To comply with regulatory requirements and legal orders.
• Marketing Communications: To send you relevant offers and bonus information with your consent.

Eb999 does not sell your data. However, limited information may be shared with the following parties in specific circumstances:

• Payment Processors: Mobile Pay, Nagad, Rocket, or other approved payment gateways — solely to process transactions.
• KYC Service Provider: To assist with identity verification — only the information required.
• Technology Service Providers: Cloud hosting and security audit services — covered under strict confidentiality agreements.
• Law Enforcement Agencies: Due to court orders or legal obligations.
• Regulatory Authority: At the direction of the licensing authority or during audits.

All third parties we work with are bound by strict confidentiality agreements and may only use your data for specified purposes. The scope of any data sharing is always kept to the minimum necessary.

The eb999 website and app use various types of cookies. Cookies are small text files stored in your browser that help us improve our services.

Optional cookies can be disabled through your browser settings. However, disabling essential cookies may affect the functionality of certain eb999 services.

Eb999 employs industry-leading security technologies and practices to protect your data. The core components of our security framework are:

• 256-bit SSL/TLS Encryption: All data transfers are conducted over encrypted channels.
• Database Encryption: Stored sensitive data is encrypted with AES-256.
• Two-Factor Authentication (2FA): An additional security verification when accessing your account.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Staff Training: Only authorized personnel have access to your data.

As an eb999 user, you have the following rights over your personal data. To exercise any of these rights, please contact us:

To exercise these rights support@eb999.bet— send us an email. We typically respond to your request within 30 business days.

Eb999 does not retain your data indefinitely. Specific retention periods are defined for each category of data:

Once the defined retention period expires, data is securely and permanently deleted or anonymized. In some cases, legal obligations may prevent us from deleting certain data even upon your request — we will inform you clearly if that applies.

Eb999 is an adult gaming platform. We strictly ensure that no one under the age of 18 can access our services.

• Age is verified at registration and subsequently confirmed through KYC documentation.
• If we discover that a minor has opened an account, it will be closed immediately.
• Any data collected from minors will be deleted immediately.
• We encourage parents — if you have any concerns, please reach out to us directly.

Eb999 may update this Privacy Policy from time to time. When changes are made, here is what we commit to:

• The "Last Updated" date at the top of this page will be revised with every update.
• For significant changes, advance notice will be sent to your registered email.
• At least 7 days' notice will be given before any major changes take effect.
• Continued use of the service after a policy update will be taken as acceptance of the revised policy.

Previous versions of this policy are available upon request. We always want you to stay informed about the latest policy.

For any questions, complaints, or requests regarding our Privacy Policy, please contact us through any of the following: