We follow these principles to ensure your gaming experience always remains positive.
Set your own daily, weekly, or monthly deposit and betting limits. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Track how long you've been playing. Once your set time is up, eb999 will automatically remind you to take a break. Choose how often you'd like those reminders.
If you feel you need a break from gaming, you can exclude yourself from the platform for anywhere between 30 days and 5 years. Taking this step is an act of courage.
While you play, eb999 will remind you how much time and money you've spent. Staying aware of your real situation is the first step toward responsible gaming.
Only players aged 18 and above are permitted on eb999. Age verification is mandatory during registration. If you have children at home, please enable parental controls on your devices.
Our support team is always here for you, whatever the issue. Reach us via chat, email, or phone — we're ready to help in Bengali.
Responsible gaming means treating gambling as a form of entertainment — not a source of income or a way to solve financial problems. At eb999, responsible gaming isn't just a section; it's the foundation of everything we do.
Online gaming is growing fast in Bangladesh. Millions of people enjoy Sports Betting, casino games, and more every day. To make sure this entertainment never becomes a problem, eb999 places a strong emphasis on responsible gaming.
Research shows that players who set spending and time limits in advance enjoy gaming more and avoid financial stress. Staying in control isn't a weakness — it's what a truly smart player does.
There are three golden rules of responsible gaming: (1) Only play with money you can afford to lose without it affecting your life. (2) Set a time limit and stick to it. (3) Let go of the "must win" mindset — every bet can go either way.
Eb999 offers several effective tools to help keep your gaming experience safe, all accessible directly from your Account Settings. They're completely free and simple to use.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once you reach your limit, no further deposits will be accepted.
Set a cap on how much you can wager within a given period. Any bets beyond that limit will be automatically blocked.
Choose how long you want to play each day. Your session will automatically end when that time is up.
Take a temporary break of 24 hours to 6 weeks. You won't be able to log in to your account during this time.
Once your losses reach a set amount, you won't be able to continue playing. Protect yourself from financial harm.
Regularly check your spending and time while you play. Stay aware, stay in control.
It's not always easy to notice when a fun pastime starts becoming a problem. Check the signs below — if two or more apply to you, it may be time to seek help.
Setting limits on eb999 takes just a few minutes. Follow the steps below:
Self-exclusion lets you voluntarily block your own access to the eb999 platform for a set period of time. It's entirely your choice and designed purely for your protection.
You can choose your self-exclusion period:
Any funds in your account during self-exclusion remain safe and can be withdrawn once the exclusion period ends. No marketing messages will be sent to you during this time.
To self-exclude, simply email support@eb999.bet or let us know via live chat — we'll take care of it promptly.
Experienced players always follow a few key rules. These 10 tips will help keep your gaming experience positive every time:
Join eb999 and enjoy the best betting experience in a safe, transparent, and responsible gaming environment. Use our protection tools and have fun within your limits.